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The Heating System Program is available to all Fuel Assistance eligible homeowners. The program can pay for emergency heating system repairs, which eliminates the need to obtain and pay for an annual service contract. For systems taht are unsafe/inoperable and not repairable, the program can usually pay for entire system replacements. Also, when sufficient funds allow, heating system cleanings are performed in the early spring or summer. Cleaning lists are given to the service companies, who then contact eligible customers for scheduling.
If you are a Fuel Assistance eligible homeowner and your heating system breaks down, call Community Action at 413.774.2310 or 1.800.370.0940.
Community Action will call the heating system company with an authorization, and the company will bill Community Action directly for the work. Unfortunately, the program cannot repay a customer for repair payments that have already been made.
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