Child Care & Head Start

Quality child care nurtures a child's development and allows parents to work or attend school without worrying about their children's well-being. Community Action helps parents find and pay for child care and provides high-quality licensed care for hundreds of children each day. 


The Parent-Child Development Center (PCDC) provides early education and care to children, ages 0-5, in Head Start and Early Head Start programs, center-based classrooms, family child care homes, and home visiting programs. Through a flexible mix of affordable options, PCDC offers families earning lower-incomes the security of knowing that their children are learning and playing in a safe, supportive environment. 

After almost 30 years of operation, we are sad to say that Child Care Outlook has closed its doors.  The Child Care Resource and Referral contract for the Franklin, Hampshire and North Quabbin areas has been given to the New England Farmworkers Council as of January 1st. To contact New England Farmworkers Council, please call  413-475-3656.

For general inquiries regarding child care, please call: 

413-774-2318 or email