Free Tax-Assistance

For residents of Western Massachusetts in the Franklin, Hampshire and North Quabbin regions. If you are outside of our service area, click here to find a location near you.  

Our Free Tax-Assistance Program helps taxpayers with lower incomes maximize their tax refund or reduce their taxes due. Prepared by IRS-certified volunteers, taxes are filed electronically, allowing most taxpayers expecting refunds to receive their money within 5 to 10 days of filing. Volunteers are trained to look for specific eligibility requirements in order to help participants take advantage of the Earned Income Credit and the Child Tax Credit, and more -- credits that can garner significant refunds for working families and individuals. Services are offered February through April. 

All taxpayers must be screened by phone to receive an appointment, even if we have done their taxes before.

To request a call to schedule an appointment:

  • call 413-376-1176 on or after January 4,

  • complete the webform by clicking HERE

  • send your name, phone number and the best time to reach you to: Free Tax Assistance, Community Action, 393 Main Street, Greenfield, MA 01301.

 Income limits for Tax Year 2015:

Please note that our income limits have changed to better reflect the IRS's earned income tax credit (EITC) guidelines. If you are unsure if you are eligible, please request an appointment through one of the methods listed above and one of our friendly schedulers will help you.

Unmarried taxpayers

Family Size     Annual Gross

1                    23,540

2                    39,131

3                     44,454

4 or more         47,747

 

Married taxpayers

Family Size     Annual Gross

2                     31,860

3                     44,651

4                     49,974

5 or more          53,267

 

UNFORTUNATELY, WE DO NOT HAVE THE ABILITY TO HELP WITH TAXES FOR PRIOR YEARS OR ANSWER TAX-RELATED QUESTIONS OUTSIDE OF THE TAX SEASON.

Call the IRS at 1-800-829-1040 or the MA Dept. of Revenue at 1-800-392-6089 for assistance.

 

Many thanks to our volunteers who helped us file 528 tax returns for the 2014 tax year, bringing $1,164,594 back to our communities in refunds!

If you are interested in volunteering next year, please call 
413-376-1179. 
Click HERE for our volunteer flyer.


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For more information, call 413-376-1179.