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Last year, Community Action replaced, repaired, or cleaned nearly 2,000 poorly operating or inefficient heating systems.
The Heating System Program is available to all Fuel Assistance eligible homeowners. The program can pay for emergency heating system repairs, which eliminates the need to obtain and pay for an annual service contract. For systems that are unsafe/inoperable and not repairable, the program can usually pay for entire system replacement. Also, when sufficient funds allow, heating system cleanings are performed in the early spring or summer. Cleaning lists are given to the service companies, who then contact eligible customers for scheduling.
Community Action will call the heating system company with an authorization, and the company will bill Community Action directly for the work. Unfortunately, the program cannot repay a customer for repair payments that have already been made.
For more information, please call Community Action Energy Programs at:
413-774-2310 or 800-370-0940