Employment Opportunities

 Dear Job Seekers, please scroll all the way down the page as we have newer openings throughout.




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Answer I & R phone line and meet with individuals & families to assist with access to community services, public benefits (SNAP & MassHealth) and other resources. Strong candidates will have experience working with individuals with lower incomes; excellent customer service and computer skills; ability to work independently and occasionally travel throughout service region. 24 hour position based in Northampton office, $13.50 an hour, with benefits. Bi-lingual Spanish preferred.

Screenings will begin immediately and continue until position is filled.  Send resume and letter of interest to caad222@communityaction.us






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Community Action is seeking an energetic, positive-minded, compassionate individual to join our team as a full-time Home Visitor with the Franklin County Healthy Families program.   This intensive and long-term home-visiting program serves pregnant and parenting teens and their babies.  This position requires daily travel to homes across Franklin County as well as thorough documentation and record-keeping.  Candidates must have a minimum of a high school diploma or equivalent and be able to comfortably navigate computer database.  Experience providing supportive services to families with infants and toddlers as well as working with culturally diverse populations required.  Candidates must demonstrate ability to effectively prioritize job tasks, to be flexible, and have reliable transportation.   Previous experience with home-visiting and/ or parenting a plus! Pay range $13 - $14/ hour depending on experience. Offices are in Greenfield and Orange.

To apply, send Letter of Interest and Resume (Word or PDF format only) to caad310@communityaction.us



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Community Action is seeking a dynamic, compassionate, and hard-working human services professional to join our team as a Supervisor for our Franklin County North Quabbin Healthy Families program.  This position offers the opportunity to positively affect the lives of young families by motivating and supporting a team of home visitors who focus on maternal infant health, parenting education, and family stabilization.  The ideal candidate has a mental health background as well as experience with home-visiting and reflective supervision practice.   Candidates must have a Bachelor’s degree with a minimum of 3 years of relevant leadership/ supervisory experience as well as knowledge of the FC/NQ community.  Hours for this position may vary from 30 to 37.5 per week. This position also requires travel throughout the FC/NQ region.  Pay rate is $18-19 per hour.

To apply, send Letter of Interest and Resume to caad310@communityaction.us.  Screenings continue until position is filled. Excellent training and employee benefits.  








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Responsible for assisting the Director of Business Operations with a variety of tasks, with a strong focus on monitoring parent fee activities to ensure maximum revenue collections and compliance with EEC Financial Assistance regulations; A/R reporting related to parent fees activities; issue fiscal terminations for non-payment of fees, process weekly Family Child Care Educator invoices; enter attendance for EEC billing and other related tasks. 

The Fiscal Assistant must be proficient utilizing Microsoft Excel and Word, have excellent communication, organizational, and problem-solving skills, be comfortable working in fast-paced, deadline driven environment, and have the ability to work independently or as a member of a team. Be or quickly become knowledgeable and remain current with: Massachusetts Early Education and Care (EEC) Financial Assistance rules and regulations, policy guides, memos and other communications as they pertain to PCDC operations, PCDC enrollment processes, and Community Action fiscal policies, procedures and systems. 

The ideal candidate will have a minimum of 3 years related experience or an Associate’s Degree and 1 year experience. Bilingual preferred. The position is 35 hours/ week. $13.17 to $14.18/hr. This position is based in Greenfield.

Send cover letter, resume and references to:

Wendy Mullen, Director of Business Operations

393 Main Street, Greenfield, MA 01301

OR email: pcdcad220@communityaction.us




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 Support Family Child Care Educators to meet Head Start and EEC requirements.  Minimum Credentials:  Associates degree in Early Childhood Education or related field, EEC Lead Teacher, plus basic computer skills and driving record required. This position is based in Northampton.  37.5 hours/wk full year. The pay range is $14.94-$15.95/hour. 

Send Resume and Cover Letter to Lisa Temkin pcdcad1@communityaction.us.  Write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply.  




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The Parent-Child Development Center is looking for a full time Health Manager with demonstrated experience and commitment to quality health and developmental services for infants, toddlers, preschoolers and their families. Must have excellent analytical and communication skills, be comfortable collecting, monitoring and presenting health data, and be able to work independently in a fast-paced environment.  Essential qualifications are a BA/BS in field or related field and 5 years management experience. Experience needed in Health and/or Head Start and/or Early Childhood, and background in Health Management preferred. Must display cultural competence and be sensitive to the needs of families with lower incomes.   Ideal candidate will be an experienced administrator with knowledge of Head Start Performance Standards and EEC Regulations, full time with excellent benefits.  Send letter and resume (Word or PDF format only) to:   caad307@communityaction.us

Candidate review will begin immediately and continue until position is filled.




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The Family Services Supervisor supports and oversees Family Advocates to ensure effective case management, file and data integrity, collaboration and family engagement according to regulation and program goals. Must be a confident supervisor with demonstrated experience with case management in human services and be able to use internal data system for tracking, monitoring and reporting.

Candidate must demonstrate excellent professional judgment and have the ability to make sound decisions, knowledge of Head Start requirements preferred. Must be computer literate (with proficiency in Microsoft Word and Excel), and demonstrate excellent analytical, oral and written communication skills. Minimum qualification requirements are a BA/BS in Human Services or related field, 2 years program administration,to include 1 year supervisory experience, or Associates Degree in Human Services, 3 years of program administration and 1 year supervisory experience.  Reliable transportation and valid driver’s license; satisfactory background check; current physical exam and MMR verification.  37.5 hours/week school year; 32 hours/week summer.  Collaborative work environment, excellent benefits. Email cover letter and resume to: caad312@communityaction.us




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Community Action’s Parent-Child Development Center is currently seeking substitute bus drivers, to safely transport PCDC children ages 3-5 to part day/ part year sites in Westfield and Ware.  Substitute Pay rate: $12.00 per hour.  School year operations run early September through end of May. 

Interested parties should send letter of interest and resume and letter (Word or PDF format only) to: caad304@communityaction.us

For more information you may contact:

Michael Patrick, Transportation Safety Supervisor

390 Southampton Rd, Westfield, MA 01085

(413) 654-1761



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Turners Falls Head Start:  Seeking dynamic leader for preschool full day classroom.  37.5hours/week/full year.  Minimum AA in ECE or related field, willing to enroll in BA .  EEC LT Preschool certified  Pay Range:  $14.18-$15.20 plus $.50 full day differential.  Comprehensive benefits package.

Send Resume and Cover Letter to Lisa Temkin pcdcad1@communityaction.us.  Write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply. 



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Agawam:  22.5 hours/week school year in an afternoon classroom. Includes nutritional aide duties.  Minimum high school diploma or GED.  Some experience working with young children.  Pay range:  $10.33-$11.14. 

Send Resume and Cover Letter to Lisa Temkin pcdcad1@communityaction.us.  Write job title and location in the subject line.  Multi-lingual candidates are encouraged to apply. 



Community Action’s Parent-Child Development Center is seeking substitute Bus Monitors in Amherst, Northampton, Orange, Turners Falls, Ware and Westfield. Bus Monitors assist infants, toddlers, and preschoolers on and off the school bus. Bus routes run 1 ½ - 3 hrs during the early mornings, midday, and late afternoons. Must be able to engage children in positive social behaviors; assist children to their seats and secure them safely; safely unload children and release to their authorized adult; work cooperatively with the driver, staff, and parents; and maintain a professional and positive attitude. All applicants must be at least 18 yrs. old and have reliable transportation to meet the bus. Prospective employees must be able to lift up to 50 lbs. and successfully pass a background check, plus submit a current physical. CPR and First Aid certified preferred. Bilingual candidates are encouraged to apply. $9.00/hour. Training will be provided.

Send resume and letter to: Laurie Gosselin, Transportation Assistant, 56 Vernon Street, Northampton, MA 01060.


SUBSTITUTE TEACHERS:  Interested in working with young children aged 0-5.  Gain training and experience with a flexible schedule in any of our 16 Head Start and Early Head Start locations.  Sites are in Franklin, Hampshire, and Western Hampden Counties.   Pay rate is $10/hour if EEC teacher certified and $9.00/hour if not certified.  To apply, send resume and cover letter to edpositions@communityaction.us    Write “substitute” in the subject line.
A Head Start Preschool is looking for a reliable individual with a High School Diploma or GED and 2 years cooking experience. Must be Serv-Safe certified. Kitchens are in Franklin, Hampshire and Hampden Co. This individual must have flexibility in schedule and be able to lift a minimum of 50 lbs.  Job will include all aspects of cooking/serving and cleanup.   Pay rate is $12/hour.  Employment is contingent upon a satisfactory Early Education & Care Background Record Check (BRC) investigation. To apply, send letter and resume to pcdcad201@communityaction.us with “Substitute Cook” in the subject line.





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Community Action Youth Programs seeks energetic, organized, self-motivated individual with case management, youth group, and community resource experience to work with low-income youth ages 14-21 to identify goals, develop skills, access resources and achieve success.  Advocate will refer youth and families to community resources,  provide individual case management, plan and host groups using evidence based curricula, and work closely with area high schools to help families navigate school related issues.  Must be able to work independently and as part of a team, including extensive coordination with families and school systems. $13.50 - $14.50/hr; 37.5 hrs/wk; excellent benefits/training.  Bilingual (Spanish-English)/Bicultural applicants encouraged.


Email cover letter and resume as Word or PDF attachments to CAYPJob36@communityaction.us.  No phone calls or visits please. Screening will begin immediately and continue until the position is filled. Prompt applications encouraged.