The Community Crisis Response Team provides free support and services to people affected by crime related trauma.
Franklin County Resource list (Printable PDF)
Hampshire County Resource list (Printable PDF)
North Quabbin Region Resource list (Printable PDF)
Franklin County Resource List
Child & Family Service: Greenfield (413) 774-6252. Individual, group and family counseling for children and adults.
Child Trauma Institute: Greenfield (413) 774-2340.
Clinical and Support Options: Greenfield (413) 774-1000. Individual, group & family counseling.
Community Action Resource Center (formerly First Call for Help): Greenfield (413) 475-1570. Provides information and referral services to residents in Franklin County.
Community Crisis Response Team: Greenfield (413) 773-5090. Support and assistance to communities and groups affected by crime related trauma.
Crisis Services through Clinical & Support Options: Greenfield 24-hour crisis line (413)774-5411.
DIAL/SELF Youth & Community Services: Greenfield & Turners Falls (413) 774-7054. Provides a wide array of services that foster youth empowerment and community service.
District Attorney’s Office: Greenfield (413) 774-5102. Victim and witness support & advocacy.
Eastspoke at Franklin Medical Center: Greenfield (413) 773-2595. In-patient behavioral healthcare.
Montague Catholic Social Ministries: Turners Falls (413) 863-4804. Support and advocacy for women and children.
Mother’s Against Drunk Driving: Statewide 1-800-633-MADD (6233).
New England Learning Center for Women In Transition (NELCWIT): Greenfield (413) 772-0806. Toll free HOTLINE (888) 249-0806. Counseling & advocacy, legal advocacy, hotline, support groups, community education and safe homes.
The Recovery Learning Community: Greenfield & Holyoke 866-641-2853. A peer run organization offering support for people with lived experience with mental health issues, extreme states, or trauma.
The Recover Project: Greenfield (413) 774-5489. Fostering resilience and empowerment for those concerned with alcohol and drug addiction.
Servicenet: Greenfield (413) 772-8720. Free counseling, advocacy, information and referral for individuals whose lives have been touched by violence.
The Social Work Therapy Referral Service of the National Association of Social Workers: 1-800-242-9794
Victim Compensation & Assistance Division of the Attorney General’s Office: 617-727-2200 ext. 2160
Women’s Resource Center: Greenfield (413) 775-0010 & Turners Falls (413) 863-2455. Building community, supporting each other, healing and empowering women.
Hampshire County Resource List
Child & Family Services: Northampton (413) 774-6252. Individual, group and family counseling for children and adults.
The Children’s Clinic, A Cutchins Program: Northampton (413) 587-3265. Outpatient services for abused and neglected children, children with histories of loss and disrupted attachment, very young children (infants to 5 years), and children who have been exposed to various traumas.
Clinical and Support Options: Northampton (413) 582-0417. Individual, group & family counseling.
Community Crisis Response Team: Greenfield (413) 773-5090, Northampton (413) 387-1231. Support and assistance to communities and groups affected by crime related trauma in Franklin & Hampshire Co’s & the North Quabbin Region.
Cooley Dickinson Hospital, Inpatient Behavioral Health Services: Northampton 413-582-2000 (main switchboard).
Crisis Services through Servicenet: 24-hour crisis services hotline for Hampshire County (413) 586-5555
District Attorney’s Office: Northampton (413) 586-9225. Victim and witness support & advocacy.
Everywoman’s Center at UMass: Amherst (413) 545-0883. Support groups, workshops, events, counseling, and online services for women & toll-free Rape Crisis Hotline: 800-837-0800.
Community Action Resource Center (formerly First Call for Help), Hampshire County:
Northampton (413) 582-4248 & Ware Satellite Office (413) 967-4920.
The Freedom Center: Northampton 877-677-6424. Support and activism community run by and for people labeled with ‘severe mental disorders’.
The Garden, Center for Grieving Children & Teens: Northampton (413) 584-7086.
Mother’s Against Drunk Driving: Statewide 1-800-633-MADD (6233).
Parental Stress Line: 800-796-8711.
Safe Passage: Northampton (413) 586-1125 or call the hotline at 586-5066 or 888-345-5282. Hampshire County Domestic Violence Services.
Servicenet: Northampton 1-800-649-1473. Free counseling, advocacy, information and referral for individuals whose lives have been touched by violence.
The Social Work Therapy Referral Service of the National Association of Social Workers: 1-800-242-9794.
The Carson Center at Valley Human Services: Ware (413) 967-6241. Counseling for people of all ages.
Victim Compensation & Assistance Division of the Attorney General’s Office: 617-727-2200 ext. 2160
North Quabbin Resource List
Child & Family Service of the Pioneer Valley: Orange (978) 544-2148. Individual, group and family counseling for children and adults.
Clinical and Support Options: Orange (978) 544-2186. Individual, group & family counseling.
Community Crisis Response Team: Greenfield (413) 773-5090. Support and assistance to communities and groups affected by crime related trauma.
Crisis Services through Clinical & Support Options: Greenfield 24-hour crisis line (413)774-5411
DIAL/SELF Youth & Community Services: Orange (978) 554-1800. Provides a wide array of services that foster youth empowerment and community service
District Attorney’s Office: Victim and witness support & advocacy.
- Greenfield (serving Athol & Orange) - (413) 774-5102
- Worcester (serving Petersham, Phillipston & Royalston) - (508) 755-8601
Elder Protective Services: Turners Falls Elder Abuse Hotline 24/7 (800) 922-2275 V/TDD. The Elder Protective Service Program investigates reports of elder abuse, neglect, financial exploitation & self neglect. Protective service case work also includes counseling, safety planning & family intervention, homemaker/health aide services, transportation, housing, legal assistance and advocacy. Service area includes Franklin County & North Quabbin (which includes 4 Worcester County towns: Athol, Phillipston, Royalston & Petersham).
Community Action Resource Center (formerly First Call for Help): Orange (978) 544-8091. Provides information and referral services to residents in the North Quabbin community.
Mother’s Against Drunk Driving: State-wide 1-800-633-MADD (6233).
New England Learning Center for Women In Transition (NELCWIT): Orange (978) 544-9857. HOTLINE (888) 249-0806. Counseling & advocacy, legal advocacy, hotline, support groups, community education and safe homes.
Parental Stress Line: 1-800-796-8711.
The Social Work Therapy Referral Service of the National Association of Social Workers: 1-800-242-9794
Victim Compensation & Assistance Division of the Attorney General’s Office: 617-727-2200 ext. 2160
For more information, please call 413-773-5090 or 413-387-1231