COMMUNITY NEEDS ASSESSMENT & STRATEGIC PLAN 

 

Community Needs Assessment,
FY 2018-FY 2020


Every three years, Community Action completes a comprehensive community needs assessment and internal evaluation. We then base our three-year agency plan on the information we uncover. The resulting strategic plan provides a touch point for us as we move Community Action forward.


Our most recent community needs assessment was completed in November 2017 and incorporates the input of hundreds of community members with low incomes, staff, and partner agencies. This needs assessment is the only document of its kind, the only local source of information about what it’s like to live in our region and struggle to get by.


You are welcome to use the information it contains. We do ask that you give an attribution to Community Action. If you reproduce any charts from the assessment, please use color; they are not easily readable in black and white.


If you have any questions about the data or survey instruments, please contact:
Ann Darling,
Director of Resource Development
 413-376-1125.

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393 Main Street, Greenfield, MA 01301 

with sites and services across Franklin, Hampshire, and Hampden Counties

413-774-2318 • 413-582-4230 • 978-544-5423  

info@communityaction.us

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Community Action Pioneer Valley

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