Heat & Utilities Shut-Off Assistance

If you are struggling with utility bills, have received a shut-off notice or are about to run out of heating fuel, please call our Community Resources & Advocacy program (formerly known as First Call for Help). Our staff work directly with households, utility companies and the Fuel Assistance program toward the goal of keeping the lights and heat on for low-income households.

Our staff assists households in applying for the discount utility rate program and advocate to establish payment arrangements that are manageable for low-income utility customers. Staff provide customers with information about their rights and responsibilities, and when necessary, advocate directly with utility providers to establish or restore service.

Our Community Resources & Advocacy staff work with households in need to access any financial assistance that may be available to prevent utility shut-offs or restore service when it has already been terminated.

For more information, please contact the office closest to you.


Franklin County
By Appointment Only

393 Main Street
Greenfield, MA
413-475-1570


Hampshire County
By Appointment Only

17 New South St.
Suite 116
Northampton, MA
413-582-4237


North Quabbin
By Appointment Only

167 South Main St.
Orange, MA
978-544-8091


Ware

By Appointment Only
6 South Street
Ware, MA
413-967-4920

 

Access to Health Care

Need health insurance? Confused about how to apply?

Our Community Resources & Advocacy staff can assist individuals or families with MassHealth, Commonwealth Care, and the Health Safety Net applications. All services are free.

If you are a resident of Franklin County or the North Quabbin region and would like more information, please call:
413-475-1570 or 978-544-8091

Food Stamp Application Assistance

Having trouble putting food on the table?

Community Action can help! Staff at our Community Action Resource Centers are available to guide you through the SNAP (formerly known as food stamps) application process. Eligible households receive monthly assistance to purchase food.

Call our nearest office to find out if you may be eligible and to schedule a time to complete your application with one of our staff.

Franklin County:
413-475-1570
393 Main Street
Greenfield, MA

Hampshire County:
413-582-4237
17 New South Street
Suite 116
Northampton, MA

North Quabbin:
978-544-8091
167 South Main St.
Orange, MA


Belchertown & Ware:
413-967-4920
6 South Street
Ware, MA

 

Preventing Homelessness

Our Community Resources & Advocacy staff work with households in need to access any financial assistance that may be available to prevent homelessness.

For more information, please contact the office closest to you.

Franklin County
393 Main Street
Greenfield, MA
413-475-1570

Hampshire County
17 New South St.
Suite 116
Northampton, MA
413-582-4237

North Quabbin
167 South Main St.
Orange, MA
978-544-8091

 

Ware
6 South Street
Ware, MA
413-967-4920

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393 Main Street, Greenfield, MA 01301 

with sites and services across Franklin, Hampshire, and Hampden Counties

413-774-2318 • 413-582-4230 • 978-544-5423  

info@communityaction.us

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Community Action Pioneer Valley

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