Due to Covid-19, all of our in-person sites are closed.  However, we still want to help you! 

Click to File Online for Free

Economic Impact (stimulus) Payments: Click the link below to learn more. https://www.irs.gov/coronavirus/economic-impact-payments


Many thanks to our VITA Free Tax Assistance volunteers who helped us file more than 400 tax returns for the 2020 tax filing season, bringing over a $1 Million dollars back into our communities in refunds and credits! 


Volunteers Wanted!  

Community Action Pioneer Valley is looking for volunteers to prepare tax returns for our remote free tax preparation and sites in Northampton and Greenfield.  This IRS, Volunteer Income Tax Assistance (VITA) program helps people with low-to-moderate incomes, senior citizens, persons with disabilities, and those who speak limited English.  Last year, our VITA volunteers prepared over a million dollars of federal tax returns for qualified taxpayers at no cost.  


Volunteers serve an average of one to two 3-hour evening shifts per week from late January through the tax filing deadline in April.  Training is provided online during the month of January.  Online certification and CORI are required at the completion of the training.   

Anyone interested in learning more about this volunteer experience can reach out to Shannon Martineau at smartineau@communityaction.us or 376-1179. 

Click here to learn more

Money Matters


Our VITA Free Tax-Assistance Program helps taxpayers with lower incomes maximize their tax refund or reduce their taxes due. Prepared by IRS-certified volunteers, taxes are filed electronically, allowing most taxpayers expecting refunds to receive their money within 5 to 10 days of filing. Volunteers are trained to look for specific eligibility requirements in order to help participants take advantage of the Earned Income Credit, the Child Tax Credit, and more -- credits that can garner significant refunds for working families and individuals. Services are offered January through April.

Basic Eligibility
This program is available for residents of Franklin County, Hampshire County and the North Quabbin towns of Athol, Petersham, Royalston, and Phillipston. If you are outside of our service area, click here to find a location near you.  

Income limits for Tax Year 2019
The tax year 2019  income must be less than:


If you are unsure if you are eligible, please request an appointment through one of the methods listed below and one of our friendly schedulers will help you. 

We CANNOT file your Tax Return if you have…

Please be aware that our volunteers are not trained or qualified to do taxes in the following circumstances:

  • Out-of-state income (if you earned income while living or working in any another state)

  • Current address outside of our service area (Hampshire County, Franklin County or the North Quabbin area)

  • Rental income (Form 1040 Schedule 1, Line 17)

  • 1099-R Retirement income with Taxable Amount Not Determined in Box 2A

  • Businesses with inventory, employees, contract labor, depreciation, business use of the home, expenses over $25,000 or a net loss, any income from a Partnership Schedule K-1.(Form 1040 Schedule C)

  • Sale of stocks or other investment property (Form 8949 & Schedule D)

  • Capital gains or losses (1099 B, Schedule D, Form 1040 Schedule 1, Line 13)

  • Income from Royalties (Schedule E Rental/Royalty Expense, Form 1099-MISC, Line 2)

  • Cancellation of debt including bankruptcy, foreclosure, settlement of credit card debt for less than the whole balance (Form 1099-C)

  • Military income or benefits

  • Health Savings Accounts (HSA) (Form 8889)


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