We have no more appointments available for the 2022 tax filing season. Check back in January 2023 to schedule an appointment for next year!

 
 

What is the VITA Free Tax Assistance Program?

VITA helps taxpayers with lower income maximize their tax refund and reduce their taxes due. Taxes are prepared by IRS-certified volunteers, and then filed electronically. VITA services are offered from February through April. 

Why should I file my taxes with VITA?

 

Our IRS-certified volunteers are trained to help you take advantage of all the credits you qualify for! This year many tax credits have been expanded to offer more relief for working families, specifically the Earned Income Credit and the Child Tax Credit. These credits can help you receive thousands back on your refund. And best of all, this service is FREE!  

How long will it take for me to get my refund?

Most taxpayers can expect their money within 5-10 days of filing if they choose to receive funds by direct deposit. Consider saving a portion of your tax refund to have have on hand for the next time life happens!

How do I know if I'm eligible for VITA?

Eligibility is based on three factors:

   1. Your town of residence (must be within service area for Community Action)

   2. Your annual income (AGI must be below certain limits)

   3. Your tax situation (some income sources are outside our scope)

   

Look below to find out if you meet all three eligibility requirements. If so, return to the top of the page to schedule your free tax appointment today!

Still Curious? Watch this video to learn more about VITA: 

 

Determine My Eligibility

1. Town of Residence
This program is available for residents of Franklin County, Hampshire County and the North Quabbin towns of Athol, Petersham, Royalston, and Phillipston.  
 

2. Annual Income (must be below amounts listed)
One person, $32,200

Two people, $43,550

Three people, $54,900

Four people, $66,250

Five or more, $77,600

 

3. Tax Situation

Our program is staffed by IRS certified volunteer tax preparers.  There are some types of taxes that we are not certified to complete.  If you know that your return includes any of the following, we unfortunately won't be able to help: 

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  • Rental income 

  • Sale of stocks or other investment property  

  • Capital gains or losses 

  • Royalties 

  • Business expenses such as a home office, equipment depreciation, inventory or payroll (mileage, supplies, insurance, etc. are ok) 

  • Business expenses in excess of $35,000 or that result in a loss (expenses exceed gross receipts)  

  • Cancellation of debt including bankruptcy, foreclosure, settlement of credit card debt for less than the whole balance 

  • Military income or benefits  

  • Out-of-state income (if you earned income while living or working in another state) 

  • Current address outside of our service area (Hampshire County, Franklin County or the North Quabbin area) 

Your civil rights are protected

 

Additional Resources

Do you need help keeping track of your monthly income and expenses with earned income and benefits?

Check out the Providers app!

Do you need 1-on-1 guidance talking through financial situations and want to make a game plan with an expert?

Schedule a Financial Counseling Appointment!

Do you care about the mission of VITA and want to make a difference in your community?

Consider being a volunteer!