VITA Free Tax Assistance
Our VITA Free Tax-Assistance Program helps taxpayers with lower incomes maximize their tax refund or reduce their taxes due. Prepared by IRS-certified volunteers, taxes are filed electronically, allowing most taxpayers expecting refunds to receive their money within 5 to 10 days of filing. Volunteers are trained to look for specific eligibility requirements in order to help participants take advantage of the Earned Income Credit and the Child Tax Credit, and more -- credits that can garner significant refunds for working families and individuals. Services are offered February through April.
This program is available for residents of Franklin County, Hampshire County and the North Quabbin towns of Athol, Petersham, Royalston, and Phillipston.
Income limits for the 2021 filing season
The tax year 2020 adjusted gross income (AGI) must be less than:
If you are unsure if you are eligible, please request an appointment through one of the methods listed below and one of our friendly schedulers will help you.
To request an appointment: All taxpayers must be screened by phone to receive an appointment, even if we have done their taxes before. Call 413-376-1136 or complete the form at the bottom of this page.
Taxes We Don't Prepare:
Our program is staffed by IRS certified volunteer tax preparers. There are some types of taxes that we are not certified to complete. If you know that your return includes any of the following, we unfortunately won't be able to help:
Sale of stocks or other investment property
Capital gains or losses
Business expenses such as a home office, equipment depreciation, inventory or payroll (mileage, supplies, insurance, etc. are ok)
Business expenses in excess of $35,000 or that result in a loss (expenses exceed gross receipts)
Cancellation of debt including bankruptcy, foreclosure, settlement of credit card debt for less than the whole balance
Military income or benefits
Out-of-state income (if you earned income while living or working in another state)
Current address outside of our service area (Hampshire County, Franklin County or the North Quabbin area)
New this year!
We can prepare returns for taxpayers with Health Savings Accounts (HSAs)
Schedule a call today! Complete the form below
Many thanks to our VITA Free Tax Assistance volunteers who helped us file more than 400 tax returns for the 2020 tax filing season, bringing over a $1 Million dollars back into our communities in refunds and credits!
Community Action Pioneer Valley is looking for volunteers to prepare tax returns for our remote free tax preparation and sites in Northampton and Greenfield. This IRS, Volunteer Income Tax Assistance (VITA) program helps people with low-to-moderate incomes, senior citizens, persons with disabilities, and those who speak limited English. Last year, our VITA volunteers prepared over a million dollars of federal tax returns for qualified taxpayers at no cost.
Volunteers serve an average of one to two 3-hour evening shifts per week from late January through the tax filing deadline in April. Training is provided online during the month of January. Online certification and CORI are required at the completion of the training. For tax year 2020, all training and tax preparation will be happening online.
Anyone interested in learning more about this volunteer experience can reach out to Shannon Martineau at firstname.lastname@example.org or 413-376-1179.