Mission and Vision

Our Mission
Community Action Pioneer Valley assists people who have low incomes to achieve economic stability and security, and works to build communities in which all people have the opportunity to thrive.

Vision Statement
We work toward a community that celebrates our shared humanity as well as our diversity, a community that invests in having healthy food and safe, warm, and affordable housing for all; excellent and affordable early education and care; living wage work; and high quality education for everyone, regardless of economic or social position. Community Action will listen to our constituents and base our work on what they need and want for their lives. We will carry their voices to policy-makers and advocate for policies and resources that protect the vulnerable and disenfranchised and encourage full participation in the democratic process. Working with many partners, we will create a community where children and youth are nurtured and protected and everyone achieves their potential and prospers in the fullness of life. 

Core Principles

  • We see people as the experts on their own lives, as individuals and families who have strengths and dreams, and who also experience barriers to their success.

  • We honor everyone's right to live with dignity and to be treated with respect and appreciation for diversity.

  • We partner with individuals and families to develop the resources, skills, social connection, and resilience to be economically secure and successful according to their own values and hopes.

  • We partner with families and communities to grow strong, healthy, children and youth.

  • We value workplace practices based on mutual respect, inclusion, transparency, and leadership development for all staff.

  • We believe that engaging people with low incomes in decision-making and the overall direction of the agency is essential to our integrity and success.

  • We are committed to participating in community development that assures that all people are housed, well-fed, warm, safe, and stable. 

  • We value building collaborative partnerships to find community-based solutions to meet community needs.

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393 Main Street, Greenfield, MA 01301 

with sites and services across Franklin, Hampshire, and Hampden Counties

413-774-2318 • 413-582-4230 • 978-544-5423  


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Community Action Pioneer Valley

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