Careers at CAPV


Community Action Pioneer Valley is committed to its mission of providing high quality community services. Our staff are critical to the quality services that we provide and are our greatest asset.  

Community Action offers a rewarding work environment and dedicated, compassionate teams.

Our employees enjoy this work. They know they make a difference in peoples’ lives and strengthen their community.

Do you enjoy making a positive difference in the lives of others? Join our exceptional and dynamic team!

At our organization, we believe that diversity is essential to our success. We are committed to fostering an inclusive workplace and community where all individuals can thrive and contribute to our mission. We are committed to a fair, non-discriminatory, and anti-racist approach in how we run our agency and programs.  We recruit and support a diverse staff who contribute to the agency’s excellence. 


Please apply if you see an opening that is exciting to you. Include examples of your work that you feel show your qualifications.

We recognize that not all people have the same access to resources and opportunities. Marginalized individuals can face many barriers when applying for jobs. Our goal is to make this process as easy and accessible as we can.

We value a person's life experiences and skills as well as their education and work experience.

We look forward to reviewing your application.


Please click HERE for a detailed list of all job opportunities. Click on the position that you are interested in and click on APPLY to complete an application, screening questions, and upload your cover letter and resume.

Please use the name you want to be called in all name fields on the application (first name, last name, preferred first name). If you have a different legal name, you can still use the name you want to be called in all name fields in the application, resume, and cover letter. We want our hiring team and interview committees to see and use the name that you use.

You will have an opportunity to provide a different name for references if needed. If you are offered and accept a position of employment, you will be able to provide a different name to be used for legal documents such as CORI background check, tax documents, and payroll forms.

You will also be able to finalize what name you would like used publicly for your email and display name in our staff directory. It’s okay if that changes from the name you originally applied with.

Paylocity is our recruiting system.

After you apply, you will receive an email from Community Action through Paylocity.

If you don’t see a confirmation email that we received your application, please go to your spam and/or junk folder and locate the confirmation.

Once located, move the email to your inbox and mark as “not junk” so you will be able to see other emails that come from Paylocity as we move through the hiring process and set up interviews, etc.

Please contact Stephanie Dalton at She will copy your application to the other positions and notify the hiring managers.

If you have trouble accessing our recruiting module, uploading documents, or need an alternative method to submit your information,

please contact Stephanie Dalton at

Stephanie will be able to assist you in applying.


Community Action offers industry-leading benefits that support all aspects of your life, inside and outside of work. Community Action offers a comprehensive benefits package. Coverage is available to regular employees scheduled to work 20 or more hours. This includes competitive insurance premiums, paying 80% of the core plan premium for employees working 30 or more hours per week.  Premiums are pro-rated for part-time employees. Most benefits are available for an employee’s family, which may include a domestic partner. 

Community Action is a qualifying employer for the Public Service Loan Forgiveness program.  

To learn more about our benefit options, please call Julie O’Connor, HR Manager: 413-376-1137.

We offer three HMO plan options. Community Action pays the first 50% of the deductible for each plan through an embedded HRA account.

We offer two dental plan option. Community Action pays 50% of the premium for dental insurance. 

The cost of this plan is paid 100% by the employee. Community Action is pleased to offer this insurance at a group rate and on a pre-tax basis.

Long-term pays up to 60% of wages.  Payment is dependent on claim approval by Mutual of Omaha. 

Employees may contribute pre-tax dollars to a Medical or Dependent Care FSA. This fund is used for qualified out-of- pocket medical (co-pays, deductibles, glasses, contacts, etc.) and/or dependent care expenses. A carryover of up to $610 is allowed for the Medical FSA.

For eligible employees, Community Action will match employee retirement contributions, up to 3% of the salary. 

Community Action offers generous time off in the form of accrued time and paid holidays. A full-time new employee accrues the following over a one-year period:

  • 15 vacation days

  • 4 float days

  • 12 sick days

Additionally, the agency recognizes 12 paid holidays: New Year’s Day, MLK Jr. Day, President’s Day, Memorial Day, Juneeteenth, Fourth of July, Labor Day, Indigenous People’s Day (Columbus Day), Veteran’s Day, Thanksgiving and the day after, and Christmas.

Community Action provides time for certain Bereavement and Civil Leave situations, such as jury duty. 

Community Action employees are eligible for discounted memberships and rates at various businesses.  

  • Group discount on auto and home (renter) insurance from Whalen Insurance

  • Discounted membership to B.J.’s Wholesale Club 

  • Wireless phone plans 

  • Financial Advisor

  • Springfield College Grant access

  • Employee Assistance Program (EAP) – Compsych