Tax Help

Get the support you need, when you need it! When tax season rolls around, come to our VITA tax clinics to get help for free. Our IRS-certified volunteers will make sure you get the highest refund possible.

Tax Help with VITA

What we do

VITA helps you get the best refund possible. Volunteers will prepare your return, taking the stress out of filing. Tax preparation appointments are available January through April.


Our volunteers can help prepare your taxes your if:

  • Your income meets the eligibility requirements
  • You live in Franklin County, Hampshire County, or the North Quabbin area. 
  • Our volunteers are trained on your tax situation

See the section below for full eligibility information!

 If you have a complicated tax situation, our volunteers may not have the training needed to prepare your taxes. 

Appointment times

We have no more appointments available for 2024, check back next year!

Making an appointment

We have no more availability in Greenfield, Northampton, Orange, or Ware.

You can make an appointment by calling us at 413-376-1136.



413-376-1136 (schedule a tax appointment)


393 Main St, Greenfield, 4th Floor

155 Pleasant St, Northampton

119 New Athol Rd, Orange, Suite 150

Forms, Documents & Downloads

VITA Flyer

VITA Eligibility

You must live in Hampshire county, Franklin county, or the North Quabbin towns of Athol, Petersham, Royalston, and Phillipston.

Your income must be at or below 250% of the Federal Poverty Level:

  • One person, $36,450

  • Two people, $49,300

  • Three people, $62,150

  • Four people, $75,000

  • Five or more, $96,635

Our program is staffed by IRS certified volunteer tax preparers.  There are some types of taxes that we are not certified to complete.  If you know that your return includes any of the following, we unfortunately won’t be able to help:

  • Rental income

  • Sale of stocks or other investment property

  • Capital gains or losses

  • Royalties

  • Business expenses such as a home office, equipment depreciation, inventory or payroll (mileage, supplies, insurance, etc. are ok)

  • Business expenses in excess of $35,000 or that result in a loss (expenses exceed gross receipts)

  • Cancellation of debt including bankruptcy, foreclosure, settlement of credit card debt for less than the whole balance

  • Military income or benefits

  • Out-of-state income (if you earned income while living or working in another state)

  • Current address outside of our service area (Hampshire County, Franklin County or the North Quabbin area)

"This program was so helpful to me because I had absolutely no idea how to complete my taxes on my own and no ability to pay for assistance. I would not have been able to file my taxes and receive this refund without CAPV!"
2022 taxpayer

Volunteer with VITA

Why we need your help

VITA stands for Volunteer Income Tax Assistance, and that means we can’t do this without you! Every year, our program helps hundreds of people file their tax return, and send over $1 million back into the community in the form of refunds. Every preparer at our sites is a volunteer.

Volunteer training

You don’t need any prior tax experience to be a VITA volunteer. All volunteers receive thorough training in a group setting. Volunteers are required to take certification tests through the IRS, but we will support you every step of the way.

Time commitment

Our tax clinics run 4 days a week, January-April. We ask volunteers to schedule at least one shift per week. We will be holding clinics in Greenfield, Northampton, Orange, and Ware in 2024.






Alyssa Ranker

Forms, Documents & Downloads

VITA Volunteer web flyer 2023


"This experience helped me remember how good it can feel to try something new and to ask for and receive support when I need it. I built relationships with other volunteers and enjoyed catching up with them on a weekly basis, grew skills that helped low-income folks file their taxes, and felt so much gratitude from taxpayers. VITA is a huge asset to the community!"
VITA Volunteer, tax year 2022