Communication Coaching

Do any of these situations sound familar?

• I'm having the same frustrating conversations over and over with my partner. How do I get out of this destructive pattern?
• I haven't got a clue why my colleague is reacting like this. And I have no idea how to even begin to talk to her about it.
• This interaction is so stressful that it's affecting my health!
• I don't know what's gone wrong in our communication or how to get it back on track.
• I want to just forget about this conflict and hope it goes away. But I know it won't! 

I was delighted to discover that you offer one-on-one communication coaching, which seemed to be exactly what I was looking for.  - Coaching Client

An opportunity to work one-on-one to build skills that allow you to deal with conflict, handle difficult conversations and communicate more effectively at work, at home or in any setting. Just like a personal trainer or an academic coach, the communication coach helps you focus on strengths while addressing communication patterns that interfere with your ability to reach personal or professional goals. Confidential hour-long sessions fit your schedule and timetable.

I have learned so much through Communication Coaching. I now have the skills and confidence to enter into difficult conversations and expect an outcome that is positive for everyone.  - Coaching Client

Who Is The Coach?

You focused on the particulars of my problem and approaches to handling it, and at the same time, you introduced me to some very valuable principles which have stuck with me and will be a resource for me far into the future in my relations with family, in busines and just everyday life.  - Coaching Client

Susan Hackney is a conflict resolution trainer and mediator with more than fifteen years experience helping people improve interpersonal communication skills. She has a Masters in Social Work degree and is the Community Training Coordinator for The Mediation & Training Collaborative. She is skilled in observing and analyzing communication patterns and in supporting new communication behaviors that can lead to positive change affecting relationships at work and home.

Coaching sessions are charged on a sliding scale based on income with the fee ranging from $25 to $75 per hour. The return on the financial investment is high. Stronger communication skills. Reduced stress. Better relationships. Increased ability to deal with conflict. Greater work effectiveness!

The free Introductory Coaching Session gives you an opportunity to establish coaching goals and to determine whether communication coaching is a fit for you. Call 413-475-1505 or  write to mediation@communityaction.us to schedule a free 30-minute Introductory Session.

The Mediation & Training Collaborative 277 Main Street, Suite 401, Greenfield, MA 01301 413.774.7469 • mediation@communityaction.us